If you are a customer of BNP Paribas and wish to report any dissatisfaction or complaint, please approach your usual business contact or the person in charge of customer complaints.
Group Whistleblowing Framework
BNP Paribas Group is committed to strict compliance with laws and regulations and to enforce the rules set out in the Group’s Code of Conduct.
The BNP Paribas whistleblowing framework is under the responsibility of the Professional Ethics team within the Compliance function.
The whistleblowing channels, accessible from this page, allow you to report information about a crime or an offence, a threat or harm to the public interest, a violation or an attempt to conceal a violation of applicable and binding law (laws, regulations, etc.) or a breach of the Group’s Code of Conduct.
Whistleblowing reports are handled by independent experts (Referents) in a confidential manner and in accordance with the regulations in force. Whistleblowers are granted protection against the risk of retaliation provided by Protected Disclosures Act (as amended) 2014.
Any abuse of the whistleblowing system may expose the reporting person to disciplinary sanctions or prosecution.
The BNP Paribas Group collects and processes personal information and data about you as part of the collection and processing of your alert. For more information, you can consult our personal data protection notice.
To make a report, please download the BNP Paribas Ireland whistleblowing’s reporting form and e-mail to email@example.com. Kindly note that this channel implies the use of your e-mail address.
In alternative, you can also use the Group reporting channel, which uses an online form that you can access from the link below.
Frequently Asked Questions
When to report?
When you have reason to believe that a violation of the law or the BNP Paribas Code of Conduct has been committed or in the event of a threat or harm to the public interest.
How to report?
If you are an external third party, please use the form available on this page.
If you are an employee (internal or external): please follow the link to the intranet page Whistleblowing – Echonet mobile
Can I remain anonymous?
Yes, your report may be anonymous, unless it is legally prohibited. However, we recommend you to provide contact information to allow the Referent to contact you (e.g. email address). Please note that the BNP Paribas Ireland whistleblowing’s reporting channel implies the use of your e-mail address.
Will I receive any feedback on my report?
An acknowledgement of receipt of the report will be sent to you after receipt. You will then be informed of the progress in the processing of your report and of the outcome of the investigation.
Will confidentiality be assured?
Yes, the Referents are trained in handling whistleblowing reports confidentially and they take appropriate steps to do so.